Study on Consumer Perception Vs Consumer Expectation for New Era ofIndian Quick Service Restaurant- Qsctv Model. International Academic Research Journal of Business and Management, [S. l.], v. 1, n. 6, p. 31–39, 2012. Disponível em: https://www.acrpub.com/index.php/iarjbm/article/view/44.. Acesso em: 5 jul. 2025.