A Study on the Factors Influencing CustomerSatisfaction in Multi-brand Apparel Retail. International Academic Research Journal of Business and Management, [S. l.], v. 1, n. 7, p. 80–86, 2013. Disponível em: https://www.acrpub.com/index.php/iarjbm/article/view/57.. Acesso em: 19 apr. 2025.