[1]
“Customer Attitudes towards the Functional Service Quality and Neuroticism- based on an Example of Educational Service”, IARJBM, vol. 4, no. 3, pp. 21–37, Sep. 2015, Accessed: Apr. 19, 2025. [Online]. Available: https://www.acrpub.com/index.php/iarjbm/article/view/175