The Impact of Privacy Concerns on Users’ Trust, Attitude and Intention of using a Search Engine: A Conceptual Model and Research Issues
Keywords:
conceptual model, search engine usage, user attitude, risk perception, trust, privacy concernsAbstract
personal information from the searchers. The web-users believe that misuse or unauthorized disclosure of their personal search information to third parties create threat to their privacy. This paper examines the impact of privacy concerns on trust, attitude and intention of using a search engine by developing a conceptual model based on the literature. The model is used to evolve hypotheses on the various constructs. Based on the model, the implications for protecting user’s privacy, reducing risk perceptions in providing personal information to search engines, and addressing the trust related issues are given.
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