Vol. 3 No. 2 (2014): JULY 2014

Articles

• Factors Influencing High Turnover in Multinational Call Centres in Malaysia

  Tanuja Krishnan, Joanna Claire Miranda, MSB Siddiq (Author)

  1-10

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• Managerial skills in SME

  Dr. R. Arasu, Mr. Mujeebur Salahudeen (Author)

  11-22

  • PDF

• Rural Customers Attitude towards Insurance Services

  Mrs. Mallika Kannan, Dr. Christy Selvarani Paul (Author)

  23-32

  • PDF