A Study of HR Practices on Aviation Software Project Outcomes

Abstract

This research studies the impact of human resources practices on aviation software project outcomes. Aviation software projects are some of the most complex projects undertaken in the software industry and critical in terms of requirement of specifications, functionality and safety. In aviation software projects that have many unique and complex characteristics, human resource management play a unique role in promoting the efficient use of complex human resources practices. Human resources still account for the majority of costs in many aviation software projects owing to the high cost of retaining skilled staff in this field. This research paper examines human resource and project management literature and identifies the application of the related project managerial techniques and human resources practices with a focus on aviation software systems projects. This study examines 12 aviation software projects analyzed included Maintenance Repair Overhaul System, Airline Reservation System, Cargo Operations System, Internet Booking Engine (IBE), Airport Control Solution, Airline Revenue Accounting Solution, Airline Loyalty Program Management (Frequent Flier program), Airline Holidays management system Flight Planning System, Fleet watch systems, Flight Data Management System, Fuel Emission Management Information System. About 100 sample questionnaires were administered based on analytical study of staff involvement in projects, and based on various feedback, data collected and analyzed for the study area related to this research. Each questionnaire was personally administered to respondents and data verified for accuracy and consistency based on feedback on the questionnaire. Due to time constraints of various respondents, verbal replies were administered to the questionnaire based on knowledge feedback provided by the respondents over a course of time. In order to ascertain the sampling instrument is consistent, it was given to key management personnel and project executives for scrutiny and approval. Instrument for data collection will be structured questionnaire, which will consist of data from the respondent related to project title, status etc. and the effect of Human Resource management and project outcome. A Likert scale measures the extent to which a person agrees or disagrees with the question. The Chi-square statistical analysis was conducted for data analysis and the key findings and conclusions were made for implementation.