Embracing Diversity, Equity, and Inclusion: A New Frontier in Marketing
Keywords:
sustainability, inclusive marketing, diversity, equity, inclusion, social impact, social change, corporate social responsibility, marketing strategies,Abstract
Background: As consumers' concerns about ethical issues have increased in the twenty-first century, marketers are being pressed to fulfil customer needs, operate in sustainable and socially conscious ways, and show that they are successfully doing so. Companies must have an impact on society because it is profitable, strategic, and necessary. The United Nations (UN) is driving the two initiatives that are the Sustainable Development Goals (SDGs) and the 2030 Agenda for Sustainable Development to address as an appeal "to achieve a more sustainable future."
Objective: To discuss and assess how companies can integrate diversity, equity, and inclusion in their marketing efforts to have an impact on society.
Methods: The narrative review approach is employed to compose this article and the triangulation method is adopted by the authors to collect pertinent data from a variety of journal publications.
Results: Corporate Social Responsibility is proving to be a successful method of achieving both social and commercial objectives concurrently by utilising techniques like social impact marketing, socially responsible marketing (SRM), and inclusive marketing. Thus, in addition to their legal responsibilities, enterprises must integrate environmental, social, and ethical considerations into their business activities and connections with interested parties in order to acknowledge accountability of their sociocultural and ecological impacts
Conclusions: It is now evident from a thorough review of the studies and an exploration of major concepts that socially responsible marketing strategies are essential to bringing about substantial shifts and furthering DEI goals. Companies may leverage their marketing strategies to promote change and contribute to developing a more diverse, equitable, and inclusive society by adopting creative

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