Right People, Right Project: Forecast‑Driven Staffing and UAT Automation at Entune IT Consulting
DOI:
https://doi.org/10.5281/zenodo.17698852Keywords:
Service delivery reliability, Capacity planning, Resource forecasting, UAT automationAbstract
Entune IT Consulting, a SAP partner in Bangalore, has trouble with staffing and manual user acceptance testing (UAT), which makes schedules longer and quality worse. An internship assessment found that 80% of critical FI tasks were done by two to three seniors each week, with hours ranging from 180 to 300 against a baseline of 240 hours. Manual UAT took up 80% of the testing effort. The question is how to set up a ninety-day operating model that stabilizes usage, automates repetitive tests, and formalizes a skills pipeline without losing flexibility. Workload variance, senior reliance, cycle time defect baselines, and automation candidates are some of the things on display. Forecast-driven resource allocation, a junior consultant pathway linked to certifications and rotations, and other options are available. UAT automation starter kit scripts, synthetic data dashboards, and SOP-based delivery templates The goal of learning is to connect the mix of staff and automation to predictable throughput cost to serve and client satisfaction when things are uncertain. The stress to deal with.
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